Since the COVID-19 epidemic, I have not taken a high-speed train for several years. I went to Nanjing to attend an academic conference last year, and returned to my hometown during the Chinese New Year this year. I also went to Anji on a business trip in mid-March and met my tutor and Mr. Luo from the Industrial Design Department. I took the high-speed trian to Anji Station on Saturday afternoon. The high-speed railway station is located in a very remote location, at the northernmost part of Anji County. It takes about 40 minutes to drive to the county town without traffic jams. Figure 1 is the appearance of the waiting hall at Anji Station. What are the four Chinese characters on it?

Figure 1 Anji High-speed Railway Station

What I want to complain about was the position design of the bathroom light switch in the hotel where the host company arranged accommodation. It was already very late when I returned to the hotel room that night. As soon as I entered the door and inserted the card to turn on the electricity, the light in the bathroom came on. Figure 2 shows the card insertion area as soon as you enter the door. The two switches next to it are actually used to inform whether the room needs to be cleaned, not just any light switch. I have searched for the regular settings of switches in hotels and tried to switch them on and off for many times. After searching for a long time, I still couldn’t find the position of the bathroom switch. Finally, it was on the inner wall of a cabinet containing kettles and mineral water on the left hand side of the door. As shown in Figure 3, the control switches in the bathroom are installed there. I don’t know why the switch is set in an inconspicuous place. Such a design does not take into account human behavior and habits. It is a design issue of human factors, usability design and user experience design. Of course, there are also very user-friendly designs in the room. As shown in Figure 4, there is an emergency rescue device designed for the elderly and installed on the wall next to the toilet in the bathroom.

Figure 2 hotel card insertion desk

Figure 3 bathroom light switch location

Figure 4 emergency rescue device